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University District Homeowner Hub

Frequently Asked Questions

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When is my homeowner orientation?

At present we are estimating homeowner orientations to commence in early April and into the Fall. Once your home is ready for an orientation a member of our Homeowner Care team will reach out to you to schedule an appointment.

When is my completion date?

We are estimating completions to commence Late Summer - Early Fall 2023. Approximately 60-90 days prior to your estimated completion, you will receive the 'Get Ready for Completion Letter' via email.

Will the deficiencies in my home be completed before possession?

Once you have completed your homeowner orientation, our Homeowner Care and Construction teams will begin addressing any deficiencies identified during your orientation, prior to your completion.

How do I report any deficiencies within my home after I pick up my keys?

During your key-pickup appointment, our Homeowner Coordinator will introduce you to your homeowner portal where you are able to report any deficiencies in your home, as well as access any appliance manuals and homeowner resources.

Additional FAQs

We’ve prepared additional FAQs to help answer other questions you may have. 
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Translated FAQs

We’ve prepared a translated FAQ document to help answer any questions you may have. 
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